Terms & Condition
Welcome to aurales.in. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use this website.
These Terms & Conditions apply to all visitors, users, and customers of aurales.in.
1. General Information
aurales.in is an online Women’s Fashion store that offers clothing, accessories, and related fashion products. Our registered business details are:
- Store Name: aurales.in
- Category: Women Fashion
- GST No: 19AUIPS7956F1ZW
- Business Email: aurales76@gmail.com
- Phone Number: 9830450034
- Address: Flat 5B, Block A, Sun Shine Square, Dhali Para, Teghoria, Near Renaissance Hospital, Kolkata, West Bengal
- Pin Code: 700157
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Eligibility
To use this website, you must be at least 18 years old or accessing the site under the supervision of a parent or guardian. By using this website, you confirm that all information provided by you is true, accurate, and complete.
3. Products and Services
We sell women’s fashion products including clothing, accessories, and lifestyle items. All product descriptions, images, and prices are displayed as accurately as possible. However, we do not guarantee that product colors or details will appear exactly the same on all devices.
We reserve the right to:
- Modify or discontinue any product without notice
- Limit the quantity of items sold
- Refuse service to any customer at any time
4. Pricing and Payment
All prices listed on aurales.in are in Indian Rupees (INR). Prices may change without prior notice.
We accept various payment methods such as:
- UPI
- Debit/Credit Cards
- Net Banking
- Cash on Delivery (if available)
In case of any payment failure or technical error, aurales.in will not be responsible for losses caused by third-party payment gateways.
5. Order Acceptance and Cancellation
We reserve the right to accept or reject any order placed on our website. Orders may be cancelled due to:
- Product unavailability
- Payment issues
- Suspicious or fraudulent activity
- Incorrect customer information
Customers may request cancellation before the order is shipped. Once shipped, cancellation is not possible.
6. Shipping and Delivery
We aim to deliver products within the estimated time mentioned during checkout. However, delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Government restrictions
- High order volume
Customers must provide correct shipping details. We are not responsible for delays or losses due to incorrect addresses.
7. Return and Refund Policy
We offer returns or exchanges only under specific conditions:
- Product received is damaged
- Wrong item delivered
- Manufacturing defect
To request a return:
- Contact us within 3–5 days of delivery
- Provide order details and product images
Refunds will be processed after product inspection. Refund time may vary depending on the payment method.
We do not accept returns for:
- Used products
- Products without original packaging
- Items damaged by the customer
8. Product Accuracy
We try to ensure that all product descriptions are accurate. However, we do not guarantee that:
- Product colors will match exactly
- All descriptions are completely error-free
- Sizes will fit every customer perfectly
Minor variations in design, color, or stitching may occur.
9. Intellectual Property Rights
All content on aurales.in including logos, images, text, graphics, and designs are the property of aurales.in and protected by copyright laws.
You are not allowed to:
- Copy or reproduce content
- Sell or distribute website content
- Use our brand name without permission
10. User Responsibilities
By using this website, you agree that:
- You will not misuse the website
- You will not attempt to hack or damage the website
- You will provide accurate personal information
- You will not engage in fraudulent activities
Any violation may result in termination of access to our services.
11. Limitation of Liability
aurales.in will not be responsible for any:
- Indirect or incidental damages
- Loss of data or income
- Delays in delivery caused by third parties
- Technical issues on the website
All products and services are provided on an “as is” basis without warranties of any kind.
12. Privacy Policy
We respect your privacy and ensure that your personal information is protected. Any data collected (such as name, address, email, and phone number) is used only for order processing and customer service.
We do not sell or share your personal information with third parties except for shipping and payment processing purposes.
13. Third-Party Services
Our website may include third-party services such as payment gateways and courier partners. We are not responsible for their actions, policies, or service interruptions.
14. Promotions and Discounts
We may offer promotional discounts, coupons, or special offers from time to time. These offers:
- Are valid for limited periods
- Cannot be exchanged for cash
- May be modified or cancelled without notice
15. Account Suspension
We reserve the right to suspend or terminate user accounts if:
- False information is provided
- Fraudulent activity is detected
- Terms & Conditions are violated
16. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising will be handled under the jurisdiction of Kolkata, West Bengal.
17. Changes to Terms
We may update these Terms & Conditions at any time. Customers are advised to review this page regularly. Continued use of the website after changes means acceptance of the updated terms.
18. Contact Information
For any questions regarding these Terms & Conditions, you can contact us:
- Email: aurales76@gmail.com
- Phone: 9830450034
- Address: Flat 5B, Block A, Sun Shine Square, Dhali Para, Teghoria, Near Renaissance Hospital, Kolkata, West Bengal, Pin Code - 700157
Conclusion
By using aurales.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We aim to provide a safe, reliable, and enjoyable shopping experience for all our customers.